Legal Document

299net Terms & Conditions — In Plain English

Please read these rules before using 299net. We've tried to keep things simple and avoid heavy legal language — because you deserve to know exactly where you stand.

Last Updated: June 2026
Age Restriction 18+
Only individuals aged 18 or above may participate on 299net. Accounts may be suspended if age verification is not completed.
Fair Payments
No hidden charges. Withdrawal requests are processed within the specified timeframe once all conditions are met.
Data Protection
Your data is never sold to third parties. Protected with SSL encryption.
Transparent Bonus Terms
The wagering requirement for each bonus is clearly stated — please read it before claiming any offer.
Licensed
299net operates under an international gaming licence and is subject to regular audits.
Responsible Gaming
Self-exclusion and deposit limit options are available. Keep gaming fun.
01 General Terms
General Terms & Eligibility

By using the 299net platform, you confirm that you have read and agreed to these Terms & Conditions. If you have any objection to any of these terms, please refrain from using the site.

299net reserves the right to update these Terms and Conditions at any time. Registered members will be notified by email, and the updated date will be reflected on the website.

  • These Terms and Conditions constitute a legal agreement between 299net and the member.
  • Users from regions prohibited under Bangladeshi law are not permitted to use this service.
  • Opening an account means you agree to all of these terms.
  • Terms are available in both English and Bengali; in the event of a dispute, the Bengali version shall take precedence.
02 Account
Account Registration & Verification

Opening an account on 299net requires accurate information. Accounts created with false details may be terminated at any time and any balance held may be forfeited.

1
Accurate Information
Enter your real name, date of birth, phone number, and email. Incorrect details will cause issues during verification later.
2
One Account Only
Only one account per person is allowed. If multiple accounts are detected, all of them will be closed.
3
KYC Verification
Identity verification via NID or passport may be required before processing large withdrawals.
4
Password Security
Keep your password confidential. 299net is not responsible for any unauthorized access resulting from a compromised password.

Please Note: The payment method and account details provided at registration must belong to the same person. Transactions using another person's bKash or Nagad number are not accepted.

03 Payment
Deposit & Withdrawal Rules

299net supports easy deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Limits and processing times are listed in the table below.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash ৳100 ৳500 15–30 minutes
Nagad ৳100 ৳500 15–45 Minutes
Rocket ৳200 ৳500 30–60 minutes
Bank Transfer ৳500 ৳1,000 1–2 business days
  • Account verification must be completed before a withdrawal can be processed.
  • Your withdrawal method must match your deposit method.
  • Each withdrawal request is manually reviewed, so processing may take some time.
  • Suspicious transactions may be held for additional verification.

⚠️ Third-party payments are strictly not accepted. Any attempt to deposit or withdraw using someone else's account will result in funds being held and a request for an explanation.

04 Bonus
Bonus & Promotion Terms

299net offers a variety of bonus promotions. Each bonus comes with specific terms and conditions that you should read carefully before claiming.

What Is a Wagering Requirement? Before withdrawing bonus funds, you must wager a specified multiple of that amount. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets before you can withdraw.

  • Bonuses may only be used on designated games or categories.
  • Each bonus has a set expiry date — if not used in time, it will expire.
  • The same bonus cannot be claimed more than once.
  • Some bonuses apply to first deposits only.
  • 299net reserves the right to cancel any bonus if misuse is detected.
  • VIP members are subject to a separate bonus policy.
Bonus Type Wagering Requirements Validity Applicable
Welcome Bonus 10x (Bonus + Deposit) 30 days First Deposit
Reload Bonus 8x (on bonus) 14 Days Weekly
Cashback No Wagering 7 Days All Members
Free Bet 3x (on winnings) 7 Days Sports Only
05 Betting & Gaming
Betting & Gaming Rules

All Sports Betting and casino games on 299net must be played in accordance with the applicable rules. Some general rules are outlined below.

  • Once a bet is placed, it cannot be changed or cancelled — unless the Cash Out feature is available.
  • If a bet is incomplete due to a technical issue, it will be considered void and the stake will be returned.
  • Odds in live betting change in real time; the odds at the moment your bet is confirmed are the ones that apply.
  • In the event of any dispute over game results, 299net's decision shall be considered final.
  • Maximum bet limits vary by game and event and are displayed at the time of placing your bet.

Odds Format: 299net displays odds in decimal format. For example, odds of 1.85 on a ৳100 bet means a total return of ৳185 if you win (including your original stake). To change the odds format, go to Settings.

06 Prohibited Activities
Strictly Prohibited Actions

Certain activities are strictly prohibited to protect 299net's systems and other members. Violations may result in account termination and legal action.

Bonus Abuse
Using multiple accounts to claim bonuses or using bots.
Money Laundering
Using the platform for money laundering.
Match Fixing
Placing a bet on an outcome you already know.
Hacking Attempts
Unauthorized access attempt to the system.
  • Stealing or using another member's account credentials.
  • Spreading misleading information on the platform.
  • Using automated software or bots to play games.
  • Assisting minors in creating an account.
07 Privacy
Data Privacy & Protection

Protecting your personal information is one of 299net's top priorities. You can read our full Privacy Policy on the Privacy Policy page

  • Your information is never sold to third parties.
  • Information may be disclosed in response to a valid request from law enforcement authorities.
  • Cookies are used to enhance your browsing experience.
  • You may request to view or delete your personal data at any time.
08 Account Closure
Account Suspension & Closure Policy

299net may suspend or permanently close an account under the following circumstances.

  • Where clear evidence of a terms violation is found.
  • Registering with false or incomplete information.
  • Where suspicious financial activity is detected.
  • Multiple accounts found.
  • If you request self-exclusion yourself.

You will generally be given the opportunity to explain yourself before your account is closed. However, in cases of serious violations, your account may be closed without prior notice.

Members may request account closure at any time. Any remaining balance will be returned through the designated method.

09 Limits of Liability
299net Limitation of Liability

299net strives to deliver the highest quality of service, though liability is limited in certain situations.

  • 299net is not liable for bets lost due to internet disconnection.
  • 299net is not responsible for delays caused by third-party payment gateways.
  • Service may be disrupted due to force majeure events such as natural disasters or government restrictions.
  • 299net is not responsible for any losses caused by issues with your device or network.

⚠️ Online gaming involves financial risk. Only bet what you can afford to lose without affecting your daily life.

10 Dispute Resolution
Complaints & Dispute Resolution Process

For any issues or disputes, please contact the 299net customer support team. We will do our best to resolve them as quickly as possible.

1
Contact us via live chat or email
Contact the support team first. Most issues are resolved within 24 hours.
2
Provide Detailed References
Providing a bet ID, transaction number, and screenshots helps us investigate faster.
3
Escalation
If the issue cannot be resolved by support, it will be escalated to the senior team. This may take up to 72 hours.

For any questions about these terms or our services, email us at: support@299net.ws

FAQ Frequently Asked Questions
Questions About Rules

Wagering requirements are simpler than they sound. Say you deposit ৳500 and receive a ৳500 bonus — that's ৳1,000 in total. With a 10x wagering requirement, you'd need to place ৳10,000 worth of bets (1,000 × 10). Once your total bets across games reach ৳10,000, your winnings become available to withdraw.

Keep in mind — wagering is calculated on the amount bet, not on whether you win or lose. Even if you lose a ৳500 bet, that ৳500 still counts toward your wagering target. You can track your remaining wagering balance in real time under the bonus section of your 299net dashboard, so there's no need to keep a manual tally.

299net displays odds in decimal format. The calculation is straightforward — Stake × Odds = Total Return (Winnings + Original Stake)

Example: At odds of 2.50, a ৳100 bet returns a total of ৳250 — meaning ৳150 profit (৳250 total minus your ৳100 stake).

Some users prefer fractional odds (e.g., 1/2), where 1/2 means a ৳1 profit on a ৳2 stake — the decimal equivalent of 1.50. In American odds, +250 means a ৳250 profit on a ৳100 stake. You can choose your preferred odds format in 299net's settings.

Got the terms? Start playing now

299net's terms are clear and fair. Register and enjoy betting safely.

Free Registration · 18+ · Play Responsibly

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