Responsible Gaming

Gaming For Fun — Not for stress relief

299net believes entertainment is best enjoyed in moderation. Our responsible gaming tools help you stay within your limits while having fun.

18+ Only
Deposit Limit
Self-Exclusion
Reality Check
Cooling-Off Break
Responsible Gaming Checklist
  • I play for entertainment, not to chase losses
  • I have a set weekly budget
  • I don't play when I'm tired or under stress
  • Spending time with family and friends is my priority
  • I set a time limit before each session
18+
Strict Age Restrictions
Followed
24/7
Support Team Ready to Help
Always ready for
5+
Responsible Gaming
Tools Available
3 mins
Self-Exclusion
Time to Get Active
What Is Responsible Gaming?

Keeping Gaming as Entertainment, Not an Addiction

Responsible gaming means knowing your means and limits and playing with enjoyment. It's not about how much you play — it's about staying in control.

Responsible gaming is at the core of how 299net operates. We don't just want to entertain you — we want to make sure that entertainment stays a positive part of your life.

Gaming becomes a problem when you start using money set aside for bills, spending all night playing instead of being present for your family, or finding it impossible to accept a loss and wanting to keep playing. If you notice these signs, it's time to seek help.

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As Entertainment
A set budget, fixed time, and mindful decisions
⚠️
If You're Struggling
Don't hesitate to seek help

299net's Commitment: We never encourage you to play beyond your means. If our algorithm detects unusual gaming patterns, it will automatically send you an offer of support.

Our Tools

6 Responsible Gaming Tools at 299net

These tools can be activated or adjusted anytime from your dashboard.

Deposit Limit
Set a maximum deposit limit — daily, weekly, or monthly. No deposits beyond that limit will be allowed.
Session Time Limit
Set a maximum duration for each gaming session. When your time is up, the system will remind you.
Cooling-Off Break
Take a break from 24 hours up to 6 weeks. You won't be able to log in during this period, but your account will remain open.
Self-Exclusion
Close your account for anywhere from 6 months to permanently. Any new account opened during this period will also be closed.
Loss Limit
Decide in advance the maximum amount you're willing to lose in a given period. Once you hit that limit, the system stops you automatically.
Reality Check
Pop-ups will appear on screen at set intervals showing how long you've been playing and how much you've spent.
How to Use the Tools

How to set limits

299net's responsible gaming tools are easy to use. Just log in to your account and head to Settings.

Lowering a limit takes effect immediately. Increasing a limit requires a 24–72 hour waiting period — this is deliberate, to prevent impulsive decisions from causing further harm.

Log In → Settings
Log in to your account and click the profile icon at the top right of the dashboard.
Responsible Gaming Tab
In the Settings menu, look for the "Responsible Gaming" tab.
Choose a Tool
Deposit limit, session time, or self-exclusion — choose your preferred tool and set the amount or duration.
Confirm
Confirm with OTP or password and it takes effect immediately.
Steps to Set a Deposit Limit
Set daily, weekly, or monthly limits based on your budget.
  • Settings → Responsible Gaming → Deposit Limit
  • Choose a time period (Daily / Weekly / Monthly)
  • Enter a maximum amount (e.g., ৳500/week)
  • Confirm — Takes Effect Immediately
Steps to Activate Self-Exclusion
Step away from your account temporarily or permanently.
  • Settings → Responsible Gaming → Self-Exclusion
  • Select a duration: 6 months / 1 year / Permanent
  • State a reason (optional)
  • Confirm with your password — active within 3 minutes
Steps to Take a Cooling-Off Break
A temporary break without self-exclusion — your account stays intact.
  • Settings → Responsible Gaming → Cooling-Off
  • Choose your break duration (24 hours to 6 weeks)
  • Confirm — will resume automatically when the break ends
Check Yourself

How would you describe your gaming habits?

Answer the questions below honestly. This isn't a medical test — just a simple way to check in with yourself.

Question 1: When you lose while gaming, do you usually keep playing to win it back?
Yes, often
No, stop
Sometimes
Question 2: Have you ever spent emergency or family money on gaming?
Yes
No, never
Question 3: Have family or friends expressed concern about your gaming?
Yes, multiple times
Said it once
No, never
Warning Signs

When You Might Need Help

There are warning signs of problem gaming that should prompt you to seek help without delay. These are not signs of weakness — they're signs of self-awareness.

Returning repeatedly to chase lost money
Skipping sleep, meals, or work to game
Lying to family or friends about your gaming
Feeling restless or irritable when unable to game
Betting with borrowed or loaned money
Safe Gaming Tips

Healthy Gaming Habits

Following a few simple habits can keep gaming enjoyable every time.

  • Set a budget in advance: Decide in advance how much BDT you're willing to spend on gaming each month, and stick to that amount.
  • Set a Time Limit: Commit to playing no more than 2 hours in a single session.
  • Don't play under stress: Avoid gaming when you're tired, angry, or stressed.
  • Keep a Gaming Log: Keep track of how much time and money you're spending.
  • Prioritize family time: Gaming is no substitute for time with family and friends.
  • Winning isn't everything: Think of gaming as entertainment, not a source of income.

⚠️ If you feel like gaming is getting harder to control, contact 299net Support today or activate self-exclusion.

Minor Protection

No one under the age of 18 is permitted to use 299net

This isn't just about rules — it's about our ethical responsibility.

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Age Verification Required
Date of birth is required at registration. Large transactions require identity verification via NID.
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What Parents Should Do
If children use shared family devices, install parental control software.
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Report
If a minor opens an account, notify support immediately. Action will be taken right away.
Support Resources

There's no shame in asking for help

A gaming problem is a health issue — talking about it takes courage, not weakness. Many people have been through it and come out the other side.

If you or someone you know is struggling with a gaming problem, 299net's support team is available 24/7 to help. Reach out to us — we'll listen and point you in the right direction.

Live Chat
Bottom right of the site — 24/7
Email Support
support@299net.ws

Keep in mind: Once you self-exclude from 299net, we will never try to lure you back. Your well-being matters to us more than any business.

Responsible Gaming Pledge
  • I will only play with money I can afford to lose
  • I will set a deposit limit and stick to it
  • If I feel it's becoming a problem, I will take a break or seek help right away
  • Spending time with family and friends matters more than gaming
Frequently Asked Questions

Questions About Betting Limits & Tools

Minimum bet amounts at 299net vary by game and event. Sports Betting generally starts from as low as ৳10. For casino games, slots can start from ৳5, while live table games typically have a minimum of ৳50–৳100.

When deciding how much to wager, keep this in mind — the smaller your bets, the longer your entertainment lasts and the lower your risk. Minimum and maximum bet amounts are clearly shown on each game's page.

Deposit limits and other limits can be changed, but rules apply. Lowering a limit takes effect immediately. Increasing a limit, however, requires a 24–72 hour waiting period — this is intentional, so a decision made in the heat of the moment doesn't lead to further harm.

Self-exclusion rules are stricter. A 6-month self-exclusion cannot be reversed before the period ends — even at your own request. The same applies to a 1-year exclusion. A permanent self-exclusion is truly permanent. This strictness exists entirely for your protection.

💚

Play Responsibly on 299net

Register, set your limits, and enjoy — safely and mindfully.

18+ · Play Responsibly · Self-Exclusion Available

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